Because we are committed to providing the same level of customer service to all our customers, our Umano Promise coverage is included free of charge with any Umano Medical product purchase regardless of the quantity. It can be complemented with highly adaptable service plans and add-ons designed to further reduce your cost of ownership while preserving your peace of mind.
Plan
01
The PEACE-OF-MIND™ Parts plan was designed to optimize your internal resources and further reduce cost of ownership. Your team handles the maintenance, and we provide all the parts needed, no questions asked! A technical overview during installation and 24/7 technical assistance are provided to ensure your technicians feel confident working with our products.
By combining these highlights, the PEACE-OF-MIND™ Parts plan maintains your equipment fully functional in a simple and effective manner.
Because your team has it under control, you can convert your Superior Warranty into a PEACE-OF-MIND™ Parts plan, at no extra cost.
All benefits of The Umano Promise
Plan
02
The PEACE-OF-MIND™ Parts & Labor plan provides you with the ultimate all-inclusive and “no-questions-asked” solution. It extends your parts and labor warranty to include all damages from unintentional negligence or misuse.
With the PEACE-OF-MIND™ Parts & Labor plan, we keep your equipment fully functional through a fixed budget and simple processing. We have everything under control to maintain your peace of mind!
All benefits of The Umano Promise
Plan
0 1
The PEACE-OF-MIND™ Parts plan was designed to optimize your internal resources and further reduce cost of ownership. Your team handles the maintenance, and we provide all the parts needed, no questions asked! A technical overview during installation and 24/7 technical assistance are provided to ensure your technicians feel confident working with our products.
By combining these highlights, the PEACE-OF-MIND™ Parts plan maintains your equipment fully functional in a simple and effective manner.
Because your team has it under control, you can convert your Superior Warranty into a PEACE-OF-MIND™ Parts plan, at no extra cost.
All benefits of The Umano Promise
Plan
0 2
The PEACE-OF-MIND™ Parts & Labor plan provides you with the ultimate all-inclusive and “no-questions-asked” solution. It extends your parts and labor warranty to include all damages from unintentional negligence or misuse.
With the PEACE-OF-MIND™ Parts & Labor plan, we keep your equipment fully functional through a fixed budget and simple processing. We have everything under control to maintain your peace of mind!
All benefits of The Umano Promise
Our service plans can be complemented with meaningful add-ons. You can individually select them or combine them to create a tailored solution based on your actual needs.
Given by a qualified UmanoTech, this certification provides technicians with an in-depth understanding of the products.
Keep your equipment finely tuned with this yearly preventive maintenance service. An extensive bed evaluation and the required calibrations will be performed on-site by a certified UmanoTech.
You can enhance your service plans with one or many back-up units to minimize downtime.
Maximize emergency repair turnaround time and reduce costs with our customized, discounted part boxes. Designed by our UmanoTechs and based on your own product configuration, these boxes highly simplify inventory management.
Compare the highlights of our service plans and select the one that best suits your reality.
Peace-of-mind parts
Peace-of-mind parts & labor
24/7 Live technical support
Same-day part shipping
Simplified processing—no administrative burden!
On-site assistance during delivery and installation
All-inclusive parts coverage from damage resulting from unintentional negligence and misuse
All-inclusive labor coverage from damage resulting from unintentional negligence and misuse
On-site specialist within 72 hours
Add-ons — customize your plan!
Peace-of-mind parts
Peace-of-mind parts & labor
Get in touch with your sales representative to build a plan that suits your actual needs.
Headquarters
230 boulevard Nilus-Leclerc
L'Islet, QC G0R 2C0
CANADA
1 844 409-4030
Lévis Office
470 3e Avenue
Lévis, QC G6W 5M6
CANADA
US Location
11845, Adie Road
Maryland Heights, MO 63043
UNITED STATES
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