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Service Technician - St-Louis, Missouri

Remote 40 h / Full Time
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You would like a job where you have autonomy and where we put the focus on your strengths?  Your place is with us! We are looking for someone who is passionate, resourceful, innovative and ready to accept new challenges.

 

KEY RESPONSIBILITIES

  • Directly support our customers on product and service-related topics, be the link to other resources within Umano if required. Always ensure customers’ 100% satisfaction.
  • Perform repairs or preventive maintenance work at our customers
  • Support deliveries and in-service of our products
  • Train and support our service subcontractors or the technical staff at our customers
  • Receive, disinfect, clean, repair and prepare demo units at our St-Louis warehouse
  • Receive and place material at our St-Louis warehouse. Prepare customer orders and ship material from our warehouse
  • Document service reports and transactions in the ERP system
  • Maintain and analyse spare parts and products inventory
  • Any other related tasks

 

Job will be mainly at a driving distance in the St-Louis area. Occasional travel throughout the US and to the head office in Quebec.

 

What can you expect from us? 

Excellent working conditions and a very lively and supportive company culture

  • Working in an innovative environment
  • Meaningful opportunities for professional development
  • A business that acts with integrity in all interactions with colleagues, leaders, and customers
  • Flat organizational structures, independence within your role.
  • Sustainable and meaningful approach in everything we do.
  • Competitive compensation package, including salary, commission, and car allowance
  • And other benefits.

 

PREFERRED SKILLS & EXPERIENCE :

  • Relevant trade school or engineering diploma
  • Experience in technical or service related roles
  • Experience in product repair or technical support
  • Skills in problem resolution
  • Handy and resourceful
  • Aptitude with technical drawings and technical manuals
  • Aptitude with computers and business softwares (MS Office, ERP systems, inventory management)
  • Availability for travels (Up to 30%)
Join a dedicated and dynamic team in a fast-growing company! Come live the Umano experience!
Apply Now!

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