Service technician

Job offer

USA Full time / 40h


Do you dream of a job that allows you to develop your full potential? Would you like to join a dynamic and passionate team? Umano Medical is waiting for you. Join an ambitious team that thrives on opportunities to learn, excel and innovate.



Responsibilities include 

  • Take and manage service calls and make sure to answer and solve customers' problems.
  • Perform repairs or preventive maintenance on our products at our different customers' sites.
  • Support product deliveries and commissioning
  • Participate in the training of service subcontractors and, when required, technical personnel in the hospitals
  • Handle customer service requests, including complaints. (Process, tools and documentation)
  • Process incoming orders for parts or service for Umano Medical products
  • Follow up with the customer from request entry to completed repair, to customer satisfaction
  • Follow up on the documentation of all service cases or service requests
  • Complete analysis and follow-up reports following a customer visit
  • Support service clerks and subcontractors at the technical level
  • Follow up and analyze the parts inventory
  • All other related tasks 


Life at Umano Medical  

Enjoy a dynamic work in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests. 



  • DEC or Bachelor's degree in a related field or any combination of experience and training related to the job
  • Problem solving skills
  • Ability to read blueprints
  • Experience in customer service or after-sales service
  • Experience in product repair and technical support
  • Knowledge of Office suite and Outlook
  • Availability to travel


Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one.  

Come live the Umano Experience! 

Join a dedicated and dynamic team in a fast-growing company! Come live the Umano experience!
Apply Now!

230 boulevard Nilus-Leclerc
L'Islet, QC  G0R 2C0

1 844 409-4030

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